Privacy & Security

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 15, 2024

Introduction

At QuickFixPro, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile repair services.

By using our services, you agree to the collection and use of information in accordance with this policy. We reserve the right to make changes to this Privacy Policy at any time.

Information We Collect

  • Personal identification information (Name, email address, phone number)
  • Device information (brand, model, serial number)
  • Service history and repair details
  • Payment information (processed securely via payment gateways)
  • Communication records (emails, chat logs)

How We Use Your Information

  • To provide and maintain our repair services
  • To process your transactions and send confirmations
  • To communicate about your device repair status
  • To send updates, service announcements, and promotional offers
  • To improve our services and customer experience

Data Protection

  • We implement security measures to protect your personal data
  • Encrypted data transmission using SSL technology
  • Regular security audits and vulnerability assessments
  • Limited access to personal data for authorized personnel only
  • Secure storage of sensitive information

Data Sharing

  • We do not sell your personal information to third parties
  • Data may be shared with service providers for repair purposes
  • Information may be disclosed if required by law
  • Anonymous data may be used for analytics and improvement
  • Your data is protected under UAE data protection laws

Your Rights

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to opt-out of marketing communications
  • Right to data portability

Cookies & Tracking

  • We use cookies to improve website functionality
  • Cookies help remember your preferences
  • Analytics cookies track website usage
  • You can control cookies through browser settings
  • Third-party cookies may be used for payment processing

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@quickfixpro.ae

Phone: +971 58 807 0671

Address: Wadi Al Noor, Dubai, UAE

Policy Updates

We may update this privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.